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CTI system for call centers
HarmonyInBound offers flexible customization options tailored to your business needs, including customizable features in the management interface. You can easily play back call recordings from interaction history, and it comes standard with comprehensive business analysis tools. The support system is also quick and reliable, providing excellent cost performance.
Telephone outbound operations using a CTI system. To improve efficiency in customer acquisition and appointment setting.
HarmonyOutBound is an outbound system that allows for flexible customization of response screens according to business needs and objectives. It excels in call efficiency and comes standard with a call reservation feature. A caller notification number can be set for each outbound list. It is equipped with robust business analysis features, including progress management, aggregation, and graph display.
